A property manager with forty sites is one customer, not forty. Home Service One keeps the whole portfolio on one account — each site with its own services and its own branch — and bills it the way the customer's accounts-payable team wants it.
Home Service One is shaped around how commercial work actually runs — every need below maps to a hub in the platform.
The HOA's clubhouse, the north common area and the retention ponds are three sites on one account, each served by the right branch, each with its own services.
Net terms, a site reference on every document, a billing contact per site where the customer needs one — and the choice of one statement for the portfolio or an invoice per site.
Agreements with scheduled entitlements, seasonal programs and projects with deposits and draws, sold once and run by the platform.
A customer portal by site, so the property manager sees each site's visits and billing without calling your office.
Marketing, sales, operations and finance on one engine — these are the pieces a commercial business leans on hardest.
Import the portfolio, then run itRolling out
Per site, or one statementRolling out
Compliance built into the visit
Commercial property services software runs a home-service business whose customers are organizations — HOAs, property managers, retail and restaurant groups, campuses. The difference from residential is structure: one customer has many sites, each site can need different services and a different branch, and billing has to match the customer's accounts-payable process. Home Service One models the account that way.
Yes. A commercial account holds any number of sites, each with its own address, its own serving company and branch, and its own services and timing. An HOA can have weekly mowing at the common area, monthly pest at the clubhouse, and aquatic weed control at the ponds — three sites, one account.
Billing is a choice per account: an invoice per site, sent to that site's billing contact, or one statement for the whole portfolio broken down by site and by the services rendered at each. The consolidated statement is rolling out with the platform's Locations build; per-site invoicing and net terms work today.
Yes. Payment terms — due on receipt, net 7, net 15 or net 30 — are set once in billing settings and apply to every invoice the platform generates, with reminders before and after the due date.
Yes. The customer portal shows visits, invoices and receipts, with a request-service form that lands in your pipeline. A per-site view for managers who oversee specific sites is part of the Locations build rolling out.
Yes, and most do. Each account is tagged residential or commercial when it's created, so a company can run both on the same platform with the same technicians, routes and catalog — the account tag decides how it's billed and what the customer sees.
17 trades on one platform. Open a trade for the operational detail.
Bring a customer with several sites — we'll set the account up live in the walkthrough.
